Please complete the form below to access our triage service for urgent ‘non-routine’ care.
Important: Please note
This is for genuinely urgent medical matters only.
If you do not wish to fill in the form online, you can also call the surgery on (01684 293 278) and complete it over the phone with one of our trained Care Navigators.
How does Triage work?
These triage requests will be passed over to our ‘on call’ GP. This GP will then check your request alongside your medical records and notes from previous consultations, to decide the best course of action.
After the GP has made a decision about the required care, you will be contacted. The outcome could be any of the following:
- A same day appointment with a GP or nurse practitioner – phone or face to face.
- An appointment within the next 1-7 days with a GP or nurse practitioner – phone or face to face.
- A routine appointment with a GP – phone or face to face.
- A face to face appointment with our in-house musculoskeletal team.
- A referral to our in-house pharmacy team for medication issues.
- A referral to ‘Pharmacy First’ for minor illness that Chemists can prescribe for, to save you time waiting for an appointment.
- A text message from the GP (where appropriate) for results, information or sign posting.